Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the shipping method selected.
Typical delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Please note that delivery delays can occasionally occur due to factors outside our control.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can follow your package’s journey.
Shipping Locations
We currently ship to customers within the United States. If you are located outside the U.S. and would like to place an order, please contact us.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery, and we will work with the carrier to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
admin@dnabrandsllc.com